Refund policy

Absolutely. Based on your Shopify Written policies screen, you can use the following copy for your store. I’ll use helpindicart@gmail.com as the contact email.

Important: These are general templates, not jurisdiction-specific legal advice. You should adjust them to match your actual products, shipping regions, and business practices.

1. Return and refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned with its original packaging, tags, and accessories, where applicable.
• Proof of purchase/order details may be required.

Non-returnable items: Certain products may not be eligible for return due to hygiene, customization, perishability, or other applicable restrictions.

Damaged or incorrect orders: If you receive a damaged, defective, or incorrect item, please contact us at helpindicart@gmail.com within 48 hours of delivery with your order number and photographs of the item.

Once we receive and inspect the returned product, we will notify you about the status of your refund. Approved refunds will be issued to the original payment method. Depending on your payment provider, the refund may take several business days to appear in your account.

Return shipping costs are generally the responsibility of the customer unless the item was defective, damaged, or incorrectly sent.

For return or refund requests, contact helpindicart@gmail.com.